DART and Legal Advocacy Program Manager


FLSA Status: Exempt

Classification: Full-time


Provides crisis intervention, information, and referral services to and for victims of domestic violence. Coordinates these services with civil and criminal justice systems, and other appropriate agencies. Provides training and support for volunteers and support staff in each program.

Supervision Received and Exercised: Reports to Program Director. Directly supervises Domestic Abuse Response Team (DART) staff, volunteers, and interns, and members of the advocacy staff team.

Hours, Wages, and Benefits: Normal business hours 8:30 AM - 5 PM, with some flexibility. $48,000 - 52,000

Essential Functions

DART & Legal Advocacy/Client Services
• Provides crisis intervention, safety planning, individual advocacy and assistance to victims of domestic violence.
• Leads and trains the DART team.
• Participates as a member of the DART team, including on-call shifts.
• Oversees management of DART volunteers, and staff back-up as relates to their functions as a DART member.
• Schedules staff and volunteers for DART and is the oversight manager of DART coverage.
• Develops and maintains DART and Legal Advocacy Program (LAP) materials.
• Updates program policies and procedures annually.
• Provides final approval for LAP education and training materials of non-advocate and advocate staff.
• Maintains knowledge current in the field through seminars and workshops.
• Assists with the supervision and on-going training of staff, volunteers, and interns.
• Conducts individual personal education and safety planning interviews with DV victims on a short term basis.
• Provides on-going training to agency staff and volunteers on all aspects of the legal systems as pertains to assisting victims.
External Relations/Training & Development
• Aids in program development and ensuring grant accountability via programming goals, statistical reporting, and training requirements.
• Develops and maintains a working relationship with community agencies, and provides training for partners.
• Serves as the primary liaison with law enforcement.
• Participates as a member of the Domestic Abuse Intervention Project.
• Works with the District Attorney’s Office and court personnel regarding criminal legal issues.
• Works with private attorneys and court personnel regarding civil legal issues.
• Provides court education, assistance, and court accompaniment at civil or criminal court proceedings when necessary.
• Performs other related duties as assigned by the Program Director.


• Extensive knowledge and experience working in a trauma-informed victim service agency or other victim advocacy and support field.
• Ability to effectively counsel and provide information in a crisis situation.
• Effective written and verbal communication skills.
• Ability to develop and operationalize strategic plans.
• Outstanding interpersonal skills and ability to build and maintain relationships internally and externally.

• Three years’ experience in non-profit management and supervision of staff.
• Experience with domestic violence and intimate partner abuse services.
• Bachelor’s Degree in a Behavioral Science Field or Non-Profit Management.
• Knowledge of local community and human services resources.
• High level knowledge/experience of criminal and civil justice system preferred.

Additional Notes
• Candidate will be required to attend paid 20 hours of core competency training in order to work with individuals impacted by domestic violence.


Crossroads Safehouse is an equal opportunity/affirmative action employer and complies with all applicable Federal and Colorado State laws, regulations and executive orders in the provision of programs and services. Crossroads Safehouse does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring or firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.