Domestic Violence Resource Navigator


FLSA Status: Non-Exempt

Classification: Full-time


Develop and implement a network of support for victims and survivors of domestic violence (DV) and intimate partner abuse in Weld and Larimer counties via a coordinated access approach. Develop processes and procedures with which this integrated network, including Memorandum of Understanding (MOU) agencies and other community partners, works to assist victims and survivors. Provides advocacy, and community resource referrals for victims and survivors, and supports those with housing needs by providing housing stabilization resources, assistance with the needed documentation to ensure housing readiness, and completing Coordinated Entry Assessments when appropriate.

Supervision Received and Exercised: Reports to and receives supervision from Crossroads Safehouse’s Road to Home Program Manager; exercises no supervisory responsibilities

Hours, Wages, and Benefits: $21.00-$24.00 hourly, 40 hours per week; Evenings, weekends, and holidays shifts are all possibilities

Essential Functions

Crisis Intervention and Victim Advocacy
• Provides crisis intervention in-person and over the phone to victims of domestic
• Conducts client intakes, and provides information, community referrals, and legal advocacy
referrals, and support to victims and families.
• Provides safety planning, individual advocacy, protection order, and victim’s compensation
information, victim rights information, and assistance to victims of domestic violence
• Implements homelessness diversion processes as appropriate
• Initiates client referrals to appropriate DV partner agencies for additional services, when
• Performs record-keeping functions pertaining to client needs and interactions
• Reconciliation of client/participant records to ensure service needs across agencies and client
case management database
• Serves as a member of the staff team; participates in client case management, staff meetings,
and team efforts in problem-solving, applicable program and policy development, program evaluation,
and planning

Housing & Resource Navigation Duties
• Maintain a current list of resources within each community, including appropriate housing
resources and assessments
• Develops strong relationships with DV partner agencies which ensures effective communication, a
current understating of each agency’s programming, and a streamlined entry for clients in need of
on-going supportive services
• Works with DV partner agencies and COC Coordinators to develop goals, objectives, and action
plans for programming
• Develops and maintains a professional relationship with local agencies and community partners
within Northern Colorado
• Creates and implements an effective referral system for community partners
• Attends weekly case conferencing and collaborates with DV partner agencies and local COC
Coordinators regarding client progress relative to housing needs
• Maintains accurate records of statistical data related program
• Attends workshops, training, and conferences to increase professional knowledge and
effectiveness regarding current issues within the field
• Performs other duties as assigned by the Road to Home Program Manager


• Willingness to travel within Northern Colorado Front Range Communities
• Knowledge concerning domestic violence and the impact of trauma

• Knowledge of local community and human services resources
• High attention to detail
• Ability to multitask and prioritize
• Effective written and verbal communication skills
• Ability to lift 40 pounds
• Ability to climb on a flight of stairs

• Strong understanding of client confidentiality as it relates to coordinated client
• Bilingual Spanish/English
• A Bachelor’s Degree in Behavioral Science, Human Services, Child Development, or related
• Two years experience working with individuals experiencing homelessness

Crossroads Safehouse is an equal opportunity/affirmative action employer and complies with all applicable Federal and Colorado State laws, regulations and executive orders in the provision of programs and services. Crossroads Safehouse does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring or firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.