Outreach and Prevention Coordinator


FLSA Status: Non-Exempt

Classification: Full-time


Assists in facilitation of Outreach and Prevention programs at Crossroads Safehouse. Facilitates and maintains youth prevention program: Time to Talk. Serves as a mentor for Youth Advocates and assists Outreach and Prevention Manager with training and program coordination as needed. Provides crisis intervention, participates in the Domestic Abuse Response Team (DART) and supports the Safehouse by providing shelter and crisis line coverage, carrying a caseload, and maintaining the shelter facility.

Supervision Received and Exercised: Reports to and receives supervision from the Outreach and Prevention Program Manager; provides supervision for Outreach and Prevention Program Volunteers

Hours, Wages, and Benefits: $19.00-20.50 per hour Hours: 40 hours per week; Evenings, weekends, holidays, and overnight shifts are all possibilities

Essential Functions

Essential Functions

Crisis Intervention and Victim Advocacy

  • Provides crisis intervention in-person and over the phone to victims of domestic violence
  • Provides safety planning, individual advocacy, protection order and victim’s compensation information, victim rights information and assistance to victims of domestic violence
  • Provides information, community referrals, legal advocacy referrals, and support to victims and families
  • Conducts client intakes, orientation, contracts, and exits
  • Performs record keeping functions pertaining to client needs and interactions
  • Serves as a member of the staff team; participates in client case management, staff meetings, and team efforts in problem solving, applicable program and policy development, program evaluation, and planning
  • May carry a caseload of residential and outreach clients depending on needs of shelter and the Coordinator’s capacity
  • Participates as member of DART on call advocacy team and on call back-up support for staff and volunteers


Outreach and Prevention Program Duties

  • Works with Youth and Family Advocates to develop goals, objectives, and action plans for the youth programs, serving children and youth in residential and nonresidential direct-service programs
  • Develops and maintains professional relationship with school counselors and other school personnel related to prevention program: Time to Talk
  • Facilitates “Train the Trainer” days for training youth facilitators on Time to Talk curriculum
  • Coordinates with Poudre School District school counselors, teachers, and students to schedule Time to Talk presentations throughout the school year; schedules Crossroads’ representatives to attend presentations, or otherwise attends scheduled presentations when others are unavailable
  • Assists Outreach and Prevention Manager in recruiting and training Time to Talk and Youth Group volunteers
  • Directly supervises and schedules Time to Talk and Youth Group volunteers
  • Maintains records of statistical data related to Time to Talk program needed for grant reporting
  • Leads team collaboration around appropriate edits and updates to: Time to Talk curriculum, Outreach and Prevention policy revisions, and youth support group activity plans; updates materials as appropriate
  • Supports educational and preventative measures in the community, including outreach and community awareness campaigns, as established by the Outreach and Prevention Manager
  • Assists in public relations, advocacy on youth issues, and resource development for youth services
  • Maintains knowledge of current issues in the field
  • Attends workshops, trainings, and conferences to increase professional knowledge and effectiveness
  • Performs other duties as assigned by the Outreach & Prevention Manager





  • Knowledge concerning domestic violence
  • Ability to effectively advocate and provide information in a crisis situation
  • Knowledge of local community and human services resources
  • High attention to detail
  • Ability to multitask and prioritize
  • Effective written and verbal communication skills
  • Ability to lift 40 pounds
  • Ability to climb on flight of stairs


  • Experience in nonprofit training or peer mentoring
  • Experience in case management
  • Bilingual Spanish/English
  • A Bachelor’s Degree in a Behavioral Science, Human Services, Child Development, or related field
  • Two years’ experience working with children and/or youth
  • Knowledge of child development and effective parenting strategies


Benefits/Company Culture

A full-time employee (32 hours or more weekly) is eligible for insurance and Vacation benefits on the first of the month following 60 days of employment. Benefits include:

  • Health, Dental & Vision insurance 50% company paid
  • Short-term Disability, Life, AD&D; 100% company paid
  • Vacation: 3 weeks/year (for up to 5 years of service)
  • Sick Leave: 80 hours per year (waiting period does not apply)
  • Holidays: 14 per year


Additional Notes

  • Candidate will be required to attend paid 20 hours of core competency training in order to work with individuals impacted by domestic violence.

Crossroads Safehouse is an equal opportunity/affirmative action employer and complies with all applicable Federal and Colorado State laws, regulations and executive orders in the provision of programs and services. Crossroads Safehouse does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring or firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.